Industry Guide: Hospitality, Hotels & Resorts
Industry Guide: Hospitality, Hotels & Resorts | Regulars

Hospitality, Hotels & Resorts

With Singapore becoming a choice destination for its myriad of tourist attractions and proximity to its neighbours, the Hospitality, Hotel, and Resorts industry is integral to Singapore's position as a business and tourism hub.
Industry Guide: Hospitality, Hotels & Resorts
Fast Facts
$21 M
Visitors spent a total of 21 million nights in hotels across the country in 2018
There was a 6.2% increase in international visitor arrivals in 2018
There are 410 licensed hotels in Singapore as of 2018
Industry Guide: Hospitality, Hotels & Resorts
Industry Outlook
The tourism industry is expected to continue seeing robust numbers of visitors, but common business challenges in the form of tracking visitor movement to gain understanding of visitor interests mean that the industry is looking towards technology to innovate their businesses.
Key Skills
  • Initiative
  • Resourcefulness
  • Interpersonal skills
  • Cultural awareness and mindfulness
  • Versatility
Relevant Jobs

Assistant Channel Distribution Manager

  • Diploma and above
  • 2-3 years' experience
  • $2,800 - $3,300
  • The Assistant Channel Distribution Manager is tasked with managing the hotel's daily rates and inventory across different distribution channels, and should be prepared to constantly source and review new channels.

Assistant Front Office Manager

  • Diploma and above
  • 3-4 years' experience
  • $3,500 - $4,000
  • You will be responsible for managing all aspects of the front office, from the desk, to telephone and concierge services. You will also need to ensure your team is properly trained to carry out their job duties.

Hotel Manager

  • Diploma and above
  • 5-10 years' experience
  • $3,000 – $4,200
  • As part of your responsibilities, you will work to fine-tune Standard Operating Procedures (SOPs) and process planning for the hotel. You are also to assist in the management of distribution channels and public relations.

Housekeeping Supervisor

  • N' and O' Levels and above
  • 2-3 years' experience
  • $1,500 - $2,500
  • The Housekeeping Supervisor is in charge of supervising the activities of the housekeeping team to ensure well-maintained guest rooms and public areas. You will also need to conduct routine inspections to ensure cleanliness levels are up to standard.

Lounge Supervisor

  • Diploma and above
  • 1-2 years' experience
  • $2,400 - $4,000
  • Lounge Supervisors are in charge of supervising overall lounge operations and conducting periodic audits to ensure that food safety and hygiene standards are adhered to. Depending on the organisation, you will also be in charge of develop SOPs and training manuals for the team.

Reservation Agent

  • Diploma and above
  • No experience needed
  • $1,800 - $2,200
  • As a Reservation Agent, you will work in hotels and resorts to help with booking the clients' accommodation.