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Customer Service Officer/Crew job in Singapore at SINGAPORE RIVER CRUISE PTE. LTD.

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Customer Service Officer/Crew at SINGAPORE RIVER CRUISE PTE. LTD.

Customer Service Officer/Crew


Job Scope:

  • Provide excellent customer service to all guests
  • Handle ticketing / cashiering duties and validate tickets
  • Assist passengers with boarding and disembarkation
  • Work with the boat captain to ensure safety guidelines are complied with during the trip
  • Introduce the company's products and services to guests
  • Respond to customers' queries and feedback (face-to-face, via phone or email)

Personal Qualities:

  • Responsible
  • Able to multi-task
  • Friendly and cheerful personality
  • Enjoys a service-oriented job and interacting with international guests
  • A good team-player


  • Proficient in basic conversational English
  • Able to work retail hours (including on weekends and public holidays)

Full-time and part-time positions are available.

No prior experience is required; Training will be provided.


Recommended Skills

  • Customer Service
  • English
  • Friendliness
  • Multitasking
  • Retailing
  • Team Working
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Job ID: BM01_d17678ca19f0efeb771e91c5d18

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