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Customer Service Associate - West | Rotating Shift | Call Centre Environment - J40121
Location: Jurong or Choa Chu Kang
Salary: Up to $3000 per month + Shift Allowances + Bonus
Working Schedule: Mon to Sun (5 days work) | Rotating Shift (8 hours per day)
Responsibilities:
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request
- Handle hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments to ensure requests are followed up and resolved
Requirements:
- Minimum Diploma in any field required
- Able to commit to rotating shift hours (morning/afternoon/night shift)
Interested Applicants to send your latest resume via WhatsApp to wa.me/
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Jamie Sim Pei Ching | R22107872
ScienTec Consulting Pte Ltd | 11C5781
- Deliver excellent customer service to callers by understanding caller's needs
- Provide timely assistance to address caller's enquiries
- Book or reschedule appointments based on caller's request
- Handle hotline administrative functions such as handling of emails, referral requests and emergency activation
- Coordinate and liaise with other departments to ensure requests are followed up and resolved
Recommended Skills
- Customer Relations
- Customer Satisfaction
- Customer Satisfaction Initiatives
- Customer Service
- Interpersonal Skills
- Telephone Skills
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Job ID: 40121
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