Responsible for overseeing the organization's technology operations and ensuring that IT systems and infrastructure support the organization's goals and objectives. Lead a team of IT professionals and are responsible for planning, implementing, and managing technology solutions, as well as ensuring the security and reliability of IT systems.

Responsibilities:

1. Strategic Planning:

   • Develop and implement IT strategies aligned with the organization's goals.
   • Collaborate with executive management to define technology roadmaps and budgets.

2. Team Management:

   • Lead, mentor, and manage a team of IT professionals, including system administrators, network engineers, and helpdesk staff.
   • Foster a positive work environment and facilitate professional growth among team members.

3. Infrastructure Management:

   • Manage and maintain the organization's IT infrastructure, including servers, networks, and data centers.
   • Ensure the availability, security, and scalability of IT systems.

4. Security and Compliance:

   • Develop and enforce IT security policies and procedures to protect the organization's data and systems.
   • Ensure compliance with relevant industry standards and regulations.

5. Vendor Management:

   • Evaluate, select, and manage IT vendors and service providers.
   • Negotiate contracts and agreements to obtain the best value for IT services and products.

6. Project Management:

   • Plan and oversee IT projects, ensuring they are completed on time and within budget.
   • Monitor project progress and resolve issues as they arise.

7. User Support:

   • Provide technical support to end-users, troubleshooting hardware and software issues.
   • Implement and manage a helpdesk or support ticket system.

8. Budget Management:

   • Develop and manage the IT department's budget, tracking expenses and optimizing costs.

9. Disaster Recovery and Business Continuity:

   • Develop and maintain disaster recovery and business continuity plans.
   • Test and update these plans regularly to ensure IT systems' resilience.

10. Technology Evaluation:

    • Stay updated on emerging technologies and assess their relevance to the organization.
    • Make recommendations for technology upgrades and improvements.

Qualifications:

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master's degree preferred).
• Several years of experience in IT management, with a proven track record of leadership.
• Strong knowledge of IT infrastructure, systems, and security.
• Project management experience and relevant certifications (e.g., PMP, ITIL) are a plus.
• Excellent communication and interpersonal skills.
• Strong problem-solving and decision-making abilities.
• Familiarity with industry-standard software and hardware.

Skills:

• Leadership and team management
• Strategic planning and budgeting
• IT security and compliance
• Project management
• Vendor and contract negotiation
• Technical troubleshooting
• Disaster recovery and business continuity planning
• Strong communication and presentation skills